| Issue ID | 1338392 |
| Internal NHTSA # | 10929666 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | RAV4 |
| Model Year | 2016 |
| File date | 02/10/16 |
| Component | STRUCTURE:BODY:HATCHBACK/LIFTGATE |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2016 toyota rav4. While the vehicle was stationary, the automatic liftgate crashed down onto the contact, which caused injury and discoloration to the contact's spine. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 25,000. .. Updated 03/09/17 *bf consumer stated shortly after injury toyota issued a "limited service campaign" to remedy or replace the power back door ecu (electronic control unit). Updated 7/16/18*jb |
| Vehicle Mileage at Failure | 25000 |
| Number of Occurences | 3 |
| Source of the issue | HOTLINE VOQ |
| City and State | PUEBLO WEST, CO |
| VIN pattern | 2T3RFREVXGWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | Y |
| Was part original equipment? | |
| No. of injured persons | 1 |
| No. of fatalities | |
| Date of purchase | 27/02/16 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 4 |
| Drive train type | AWD |
| Transmission type | AUTO |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | PUEBLO TOYOTA |
| Dealer's telephone number | 719-543-1719 |
| Dealer's city | PUEBLO |
| Dealer's state code | CO |
| Dealer's ZIP code | 81008 |