| Issue ID | 1673566 |
| Internal NHTSA # | 11338536 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | RAV4 |
| Model Year | 2015 |
| File date | 02/07/20 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | Rear hatch strut seized and broke causing rear hatch door to not close completely, remote and door release in car inoperable. I had my car serviced and advisor explained that water (from weather) caused rust and left strut broke. The right strut is corroded badly and recommended to replace as well. Total cost would be 1386. 00 included left strut part (427. 00), right strut part (739. 00) and about 200. 00 in labor. I called toyota corporate for complains and they said that there was no recalls and their warranty was 3yr/3000 miles which did not apply to my situation. I called multiple toyota parts depts, some out of state to compare prices and they remained the same. One parts employee informed me that this part i needed to provide my vin number because these struts supply is sparse and they needed to supply local customers. I asked why there wasn |
| Vehicle Mileage at Failure | 70000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | GLENSHAW, PA |
| VIN pattern | 2T3RFREV9FWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |