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2014 Toyota RAV4 Unknown Or Other Problems, Complaints and Defects

Issue ID	1437037
Internal NHTSA #	11058456
Manufacurer	Toyota Motor Corporation
Brand	TOYOTA
Model	RAV4
Model Year	2014
File date	21/12/17
Component	UNKNOWN OR OTHER
Product type code	VEHICLE
Description of the problem	I have a toyota rav4 2014 xle awd. The radio system went out showing a picture on the screen of the radio and what seemed to be a rebooting of the system constantly. The usb port is also shorting out. To note what i was doing, i was turning the car on in my garage to leave and run errands for the day. This all happened on the same day. I only use the system for cd playing, radio playing, and occasionally navigation. When i called the dealership the first response was i would have to pay $98 each for a system check on both problems. Also, i gave the vin number to the toyota service rep and he stated there was an update available at no cost to me. I dropped the car off and the rep called me and said he made a mistake; there was no update and the radio is not working at all. The cost would be $1200. He wanted to know how many miles i had on the car and if bought it new, which i did buy it new at his dealership. I researched this problem with other rav4 vehicles with same year. Also, other toyota vehicles with same type radio system and there is a problem with all of them doing the same thing mine is doing. I feel a vehicle that is only 3 years old should not be having this type of issue and it should be fixed with an upgrade, not the fact the radio is broken as well as usb port not working. I take care of my car. It still looks new! I have owned toyota vehicles since i was 16 and i am now 54. I am very disappointed with the fact the type of radio most of the newer toyotas have installed are having this issue and toyota is not addressing it as they should. I know this is not a safety issue, but i feel it is an issue that needs to be addressed by toyota as i feel there is clearly a problem.
Vehicle Mileage at Failure	68900
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	LAWRENCEBURG, IN
VIN pattern	2T3RFREV5EWXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	0
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

KMHFB812BPU243382 1J4BE2D17AL192844 1NXBU4EE4AZ358099 JMZDEA4K200435890 UU1BSDA1P45085678 LGXCH6CD8T2076133 VF3LB9HPAFS101429 LJD3BA1D6R0007965 1FMYU92265KC29975 VSSZZZKLZNR038124 WBALS010700T84703 KNAGU416BHA149397

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2014 Toyota RAV4 Unknown Or Other Problems, Complaints and Defects, Recalls and Failures

2014 Toyota RAV4 Unknown Or Other Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?