| Issue ID | 1231966 |
| Internal NHTSA # | 10785348 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | RAV4 |
| Model Year | 2014 |
| File date | 19/10/15 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | On 10/19/2015 the electronic steering system warning panel activated, locking my steering column and preventing the start of the rav4. Towing company arrived, experienced/witnessed same event. Rav4 towed to dealership. 10/20 dealership stated "no repairs performed vehicle operating as designed." 10/20/2015 the customer representative stated "there was no electronic footprint in the memory card, indicating this event took place." no action by dealership. Reported to general manager and toyota co. Toyota case #1510220162. Toyota stated they will not be making any repairs because the vin is not part of recall number 15v144000 dated 3/13/2015. Dealership and corporation stated the vehicle must present the issue at the shop or on the road (at this point there will be a crash) before they will take any action. |
| Vehicle Mileage at Failure | 16000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | BEND, OR |
| VIN pattern | 2T3DFREV1EWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |