| Issue ID | 1637891 |
| Internal NHTSA # | 11301354 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | RAV4 |
| Model Year | 2014 |
| File date | 01/01/20 |
| Component | SEATS |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact called on behalf of her husband who owns a 2014 toyota rav4. The contact stated while her husband was at a stop light, a vehicle approaching behind rear ended the vehicle. Due to the impact, the vehicle jolted forward and crashed into the vehicle in front and another vehicle which was to the left. The front driver seat collapsed and was deformed during the impact. In addition, the head rest completely detached from the front drivers seat. The contact was asked about the air bag deployment and confirmed that no air bags deployed during the impact. The driver sustained chest injuries and was taken to the hospital for medical attention. A passenger sitting in an unknown location of the vehicle was also injured and sought medical attention. The vehicle was towed to a impound lot and then towed by the insurance company where an adjuster was to inspect the vehicle. A police report was filed. A local dealer and manufacturer were not notified of the failure. The failure mileage was 17,000. |
| Vehicle Mileage at Failure | 17000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | CHICAGO, IL |
| VIN pattern | 2T3DFREV1EWXXXXXX |
| Was vehicle invloved in a crash? | Y |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | Y |
| Was medical attention required? | Y |
| Was part original equipment? | |
| No. of injured persons | 2 |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |