| Issue ID | 1316938 |
| Internal NHTSA # | 10905635 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | RAV4 |
| Model Year | 2014 |
| File date | 11/08/16 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Recently i was driving my 2014 rav4 near downtown tampa on adamo drive and was taking a left turn, and suddenly i heard some kind of noise and felt like my vehicle went dead without any electrical power and it started reversing on it's own and spun to right. Fortunately since i was taking a turn i was hardy at a speed of about 10 mph and hence my front right passenger side door & head light etc. Got damaged and there was a very minimal damage to the front fender on the driver side of the vehicle behind our rav4. For the same reason none of us - either myself, my front co-passenger or the driver of the vehicle behind our rav4 were physically hurt and were very safe after this incident. The driver of the vehicle behind our rav4 informed that he heard a kind of strange sound and saw our rav4 reversing & turning right, and he moved away into the right lane. The police officer, who has come also informed that she has come across this kind of incidents with toyota vehicles recently, and did not give me citation after reviewing my incident free driving record and also she could not find reason for this freak incident which looks more like a mechanical defect of my rav4, and advised to take to toyota dealer for further investigation & resolution. On further research we found that there is a serious recall - "electrical power assist system" (eps) for 2014 rav4 which was identified & documented by toyota on 03/13/2015 but was not notified to the customers. We have contacted toyota company, complained about this incident, informed the recall and we are waiting for a response from toyota after a thorough investigation, computer data analysis from our rav4. I am herewith attaching the documentation for the recall. I am very much worried & concerned about this incident, since it is of very serious safety issue. Please review and reply as soon as possible. Thank you in advance. |
| Vehicle Mileage at Failure | 34000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | RIVERVIEW, FL |
| VIN pattern | 2T3YFREV0EWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | 10 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |