| Issue ID | 1475978 |
| Internal NHTSA # | 11103034 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | RAV4 |
| Model Year | 2014 |
| File date | 09/03/18 |
| Component | EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOB |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2014 toyota rav4. While operating the vehicle, the navigation/information system suddenly malfunctioned. The screen turned a blue color and the system became inoperable. The vehicle was taken to the local dealer (premier toyota, 47190 cooper foster park rd, amherst, oh) where it was diagnosed that the entire information/navigation system needed to be replaced. The vehicle was repaired. The manufacturer was also notified of the failure. The failure mileage was 63,194. *tt |
| Vehicle Mileage at Failure | 63194 |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | AMHERST, OH |
| VIN pattern | 2T3YFREV9EWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | PREMIER TOYOTA |
| Dealer's telephone number | |
| Dealer's city | AMHERST |
| Dealer's state code | OH |
| Dealer's ZIP code |