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2013 Toyota RAV4 Power Train Problems, Complaints and Defects

Issue ID	1165580
Internal NHTSA #	10693641
Manufacurer	Toyota Motor Corporation
Brand	TOYOTA
Model	RAV4
Model Year	2013
File date	21/02/14
Component	POWER TRAIN
Product type code	VEHICLE
Description of the problem	Potentially lethal transmission failure in toyota rav4 in march 2013 i bought a new toyota rav4 at acton toyota, in massachusetts. On february 21st 2014, i was driving the vehicle in sudbury, massachusetts on route 20 when suddenly it went completely haywire. The engine stalled out ? Restarted ? Stalled out again ? Restarted. This was all while the vehicle was moving. I drove into the local citizens bank car park, where i parked head in to a very large snow drift. I then discovered that all the gears were gone except for 'd'! Oi cycled several times through closing the car down and restarting it - no change. Oi could not push the car backwards away from the snow drift on my own. Oeventually i was towed to the dealership. Oon arrival at acton toyota, the service director - randy irwin - tested the car and immediately encountered the issue - shifter in reverse - revving the engine - nothing. He tried this with all the different shifter positions other than 'd', always with the same result. He then engaged 'd' and moved the car forward slightly. He then slowly engaged reverse and there was a huge clunk from under the car. And now reverse was engaged! The dealership gave me a loaner vehicle and kept the rav4. On march 3rd 2014, i phoned irwin - he said a toyota representative drove it the previous week. There had been no recurrence of the problem - now they were doing a 'visual inspection' (whatever that is!) since nothing came up in diagnostic tests. On march 5th 2014 i phoned irwin again ? He said that toyota had taken the case over. Toyota then called - they said they had not been able to get the issue to recur, and so they requested that i pick up the vehicle at the dealership. This i did. At no point did toyota ever acknowledge a problem ? They always stated simply that they had not been able to get the issue to recur.
Vehicle Mileage at Failure	12000
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	SUDBURY, MA
VIN pattern	JTMBFREV9D5XXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	4
Drive train type	FWD
Transmission type
Vehicle speed	20
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

1M1AJ07706N005630 3GCNAAEK7TG393028 4P53F3427V3074920 1GKKNNLSXJZ226150 5NMJC3AE7NH002326 1GNKR8KD3GJ211928 1FDKE30G4RHA02918 WDB2020241F486550 WDC0J4KB1KF607053 1GCGK29R4TE246353 1FUJA6CV99DAJ5769 3N1BC13E89L402509

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2013 Toyota RAV4 Power Train Problems, Complaints and Defects, Recalls and Failures

2013 Toyota RAV4 Power Train Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?