| Issue ID | 1014140 |
| Internal NHTSA # | 10546074 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | RAV4 |
| Model Year | 2012 |
| File date | 31/08/13 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | I am filing a complaint about spongy brakes behavior in a 2012 toyota rav4. The problem i was experiencing were the brake pedal traveling to the floor and reduced stopping power during application. The spongy behavior of the brake pedal was also present with engine off. I report this event to two separate toyota dealerships which technicians claimed this is a normal function and this is a soft pedal design (according to the first dealership). The second dealership showed me another similar vehicle (2011 toyota rav4) and it almost did the same thing (engine off - pedal was still spongy but was less than my vehicle). Since being a ase master technician before becoming an mechanical engineer, i bleed the brakes which only helped a little and there were no fluid leaks. Finally, i researched that the abs pump might need to be activated using a scanner to cycle the actuators that might hold air trapped inside. I took the car to my previous place on employment where i consulted this issue with the shop manager in which he agreed that this is a possibility. The shop manager performed the abs pump cycling process with the scanner and the brake pedal became hard and firm like it suppose to be (procedure time: 5 minutes!). I am very disappointed with toyota trained technicians and any good technician knows there is no such thing as soft pedal design especially with a vacuum brake booster with engine off (hydraulic fluid is only slightly compressible!). Only vehicles with hydraulic brake booster can experience a brake pedal feeling spongy since the booster will continue to function after engine had been turned off (approx:10 ¿ |
| Vehicle Mileage at Failure | 7000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | BROOKLYN, NY |
| VIN pattern | 2T3BF4DV8CWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 55 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |