| Issue ID | 1277816 |
| Internal NHTSA # | 10860701 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | RAV4 |
| Model Year | 2011 |
| File date | 21/04/16 |
| Component | VISIBILITY/WIPER |
| Product type code | VEHICLE |
| Description of the problem | I received a safety recall notice (interim notice) from toyota on 4/20/2016 regarding wiper motor link corrosion on my 2011 toyota rav4, nhtsa recall 15v-577. In the interim notice it states that an interim repair will be performed at no charge. I called two (2) toyota dealers and both said i have to wait for the final repair notice. Yet in the toyota letter to their dealers dated 2/25/2016 it clearly states that interim repairs will be made to vehicles listed in phase 2 (f2s), cold weather climate states. It also states that in the notice that i received. There appears to be some confusion between toyota and their dealerships regarding interim repairs because what the dealers are saying is not what is written in the letter that i received. |
| Vehicle Mileage at Failure | 49000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | MOHEGAN LAKE, NY |
| VIN pattern | 2T3DK4DV0BWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |