Issue ID | 1073422 |
Internal NHTSA # | 10595112 |
Manufacurer | Toyota Motor Corporation |
Brand | TOYOTA |
Model | RAV4 |
Model Year | 2011 |
File date | 15/08/13 |
Component | VEHICLE SPEED CONTROL |
Product type code | VEHICLE |
Description of the problem | 2011 toyota rav 4. Consumer writes in regards to vehicle unintended acceleration. *smd the consumer stated she experienced sudden acceleration on august 15, 2013. She stated there was a car in front of her at a light, and she attempted to brake, but due to the unintended acceleration, she hit the vehicle in front of her. She suffered a fractured pelvis. Repairs to the vehicle exceeded $8,000 and thousands more in medical care. On feb 2, 2014, her husband attempted to park the vehicle, but when he applied the brake, the vehicle instead accelerated, and he crashed into a building. There were no injuries, but costly damage to the building and $2,000 damage to the vehicle. The consumer went to the dealer for help, and the service manager replicated the acceleration problem four separate times in the parking lot. He stated there was a software program called "smart stop" available for the 2006-2010 models and the same software was on the 2012-2014 models. An inspector was sent to examine the vehicle, and he stated there was nothing wrong with the vehicle, and the accidents, were simply their fault. *jb |
Vehicle Mileage at Failure | |
Number of Occurences | 2 |
Source of the issue | CONSUMER LETTER |
City and State | PENFIELD, NY |
VIN pattern | 2T3DK4DV5BWXXXXXX |
Was vehicle invloved in a crash? | Y |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | Y |
Was medical attention required? | Y |
Was part original equipment? | |
No. of injured persons | 1 |
No. of fatalities | |
Date of purchase | 12/10/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 6 |
Drive train type | AWD |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |