Issue ID | 923609 |
Internal NHTSA # | 10460922 |
Manufacurer | TOYOTA MOTOR CORPORATION |
Brand | TOYOTA |
Model | RAV4 |
Model Year | 2011 |
File date | 29/12/11 |
Component | SERVICE BRAKES |
Product type code | VEHICLE |
Description of the problem | I have a serious concern over the design of the brake and gas pedal width on my 2011 toyota rav. My problem is that my dress shoes and recreation boots are getting caught on the brake pedal when i swivel from the gas to the brake pedal. On multiple occasions, i came close to serious accidents. I avoided the accidents by quickly sliding my right foot to the right and completely lifting my foot up and over to the brake pedal. During one of these maneuvers, moving my right foot quickly to the right resulted in the lip of the sole on the right side hitting the gas pedal and causing acceleration of the vehicle. This problem does not occur when i wear sneakers, as the sole of the sneaker does not have an approximate half-inch lip on the sides. Also and most important, i drive a toyota highlander and this problem does not happen. I also did not have this problem with my camry, which i traded in for the rav. The above vehicles has close to a five inch width separation between the brake and gas pedals. I've brought this to the attention of my toyota dealer and the maintenance manager. They have been responsive of my concern, forwarding my complaint to the area maintenance manager. I met with the area manager explaining the problem. He proceeded to take pictures of my shoes and the 3 inch width between the brake and gas pedals. That meeting ended with the area manager opening a case and the promise he would refer my problem to his appropriate management. To date, my case is still with toyota. My local toyota dealer maintenance manager has contacted me advising that the case is being handled at a higher level. *js |
Vehicle Mileage at Failure | 2000 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | OAKDALE, NY |
VIN pattern | 2T3BF4DV2BWXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 07/10/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 4 |
Drive train type | AWD |
Transmission type | |
Vehicle speed | 30 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |