| Issue ID | 841810 |
| Internal NHTSA # | 10379768 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | RAV4 |
| Model Year | 2011 |
| File date | 01/11/10 |
| Component | FUEL SYSTEM, GASOLINE |
| Product type code | VEHICLE |
| Description of the problem | I purchased my 2011 rav4 on 10/19/10, with 3 miles on the odometer. As of 1/31/11 the odometer now reads 2605 miles. After driving the vehicle for 1 week i noticed that the gas consumption was very high. I drove the vehicle to harrisburg, pa which is only 120 miles from my home in philadelphia, pa and burned a full tank of gas upon my return home. The vehicle is suppose to get 28 mpg on the highway which equals to 420 miles on a 15 gallon tank. Also, i have a 24 mile roundtrip commute each day and by the end of the week my tank is almost empty. I took the car into the dealership to service the complaint but was told, as i suspected, that nothing was wrong. I am filling the tank up on average every 4 days. I also notice that as i am driving, the fuel gauge needle is moving downward. No one seems to take my complaint seriously and i am always fed the story of how well made and sophisticated that the engine and components are. I have been purchasing toyota certified used vehicles for the past 20 years and have never had any complaints. This is my first brand new vehicle and i am regretting purchasing it. I want this matter thoroughly investigated but i am always told the same thing. I am not a mathematician but i can count and my 2011 rav4 gas mileage is horrendous. |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | PHILADELPHIA, PA |
| VIN pattern | 2T3BF4DV9BWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |