| Issue ID | 1478169 |
| Internal NHTSA # | 11104952 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | RAV4 |
| Model Year | 2010 |
| File date | 29/06/18 |
| Component | SUSPENSION |
| Product type code | VEHICLE |
| Description of the problem | My complaint is about the rear suspension recall enacted in 2012. I had the recall performed at my local toyota dealer in 2014. Recently i purchased new tires at a firestone dealer and purchased a a lifetime alignment. When they performed the alignment for front and rear, both needed a little adjustment. I was informed that it could not be done and they can only adjust the front as the rear had a tag that states "only to be serviced by an authorized toyota dealer." furthermore, when toyota serviced the recall, they painted epoxy over the entire arm. Now this leaves for a very expensive fix. The recall solution made by toyota disabled the ability to adjust the toe in toe out function to align this vehicle properly. I called the toyota dealership and they told me the whole suspension needs to be redone with new parts and new kits costing 200 dollars plus labor. I believe this to be a engineering problem. The recall fix did not allow an adjustable arm and this will cause an uneven wear on my brand new tires. This is wrong and toyota feels they have no responsibility on this matter and is laying this blame on the national highway safety recalls. In my opinion another recall should be in order. People that own these vehicles should not have to pay expensive replacement charges to fix an already recalled rear suspension problem. With all the road hazards alignment problems happening all the time or anytime, an alignment is bound to occur. What can be done to get the manufactures to own up to the inadequacy of the recall solution they performed. P. S. Some of us consumers keep our cars for a lifetime of the vehicle. And i know toyota likes to brag about the longest lasting most dependable car on the road. I am one of those people that keep my cars maintained at i's maximum driving capacity. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | CORPUS CHRISTI, TX |
| VIN pattern | 2T3BF4DV1AWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |