| Issue ID | 1040650 |
| Internal NHTSA # | 10564941 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | RAV4 |
| Model Year | 2010 |
| File date | 01/10/12 |
| Component | SUSPENSION |
| Product type code | VEHICLE |
| Description of the problem | Tl-the contact owns a 2010 toyota rav4. The contact received two recall notices; recall nhtsa campaign id number: 13v383000 (suspension) and nhtsa campaign id number: 12v373000 (suspension). He was advised by a dealer that his vin was associated with one of the two recalls. An authorized dealer advised the contact that had to reschedule two additional appointments none of which were honored since the parts were only available prior to the appointments but no longer available when he arrived. The vehicle was not repaired. The manufacturer was notified of several attempts made to honor the recall. There are no failures at this time. Rk updated 3/28/14*cn |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | NEW CITY, NY |
| VIN pattern | JTMBF4DV2ADXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 09/12/09 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 4 |
| Drive train type | FWD |
| Transmission type | AUTO |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | WESTCHESTER TOYOTA |
| Dealer's telephone number | |
| Dealer's city | YONKERS |
| Dealer's state code | NY |
| Dealer's ZIP code | 10704 |