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2010 Toyota RAV4 Steering Problems, Complaints and Defects

Issue ID	1118641
Internal NHTSA #	10641885
Manufacurer	Toyota Motor Corporation
Brand	TOYOTA
Model	RAV4
Model Year	2010
File date	06/10/14
Component	STEERING
Product type code	VEHICLE
Description of the problem	The electronic power steering (eps) failed on my 2010 toyota rav-4 today on the interstate and the resulting crash almost killed me. I'm 53 years old, my rav-4 has always had routine maintenance and is in good condition, not abused and always well taken care of. Without warning today while traveling at about 60 mph on the interstate the steering wheel started vibrating and sharply turning left-right-left-right for about 5 seconds with a grinding and shaking noise in the front end of the vehicle. I used all my strength to keep the car pointed straight while trying to slow down and not cause an accident. Then the car sharply veered left and hit (hard) a 5-foot concrete barrier wall separating the interstate lanes. As this was occurring a red triangle warning light came on the dashboard with an exclamation point. After the accident i looked in the toyota rav-4 owners manual, and it indicated an "eps malfunction". The vehicle sustained major damage (insurance estimate still pending, probably about $8,000). More importantly however, i believe if the concrete retaining wall hadn't been there my vehicle would have turned left, rolled over into approaching on-coming traffic from the other side of the interstate and potentially caused much greater safety risk to on-coming traffic and damage. It was very fortunate that the wall was there. I sustained back injuries. There was also a witness in back of me who saw the entire thing with the erratic steering and resulting accident; he stopped to ensure was ok and he called 911 and made a statement to the police. This was not due to tires (they are new), or poor road conditions (this part of the interstate was newly refinished and smooth). It was clearly a mechanical failure of the toyota eps. Mailout customer request 11/05/14lj.... Updated 11/18/14 bf updated 8/12/2015 *js
Vehicle Mileage at Failure	89125
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	COLORADO SPRINGS, CO
VIN pattern	2T3BF4DV6AWXXXXXX
Was vehicle invloved in a crash?	Y
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	Y
Was part original equipment?
No. of injured persons	1
No. of fatalities	0
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	4
Drive train type	AWD
Transmission type
Vehicle speed	60
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

UU1JSDE9655242452 RFHJT81BBDS001059 LYSTCM22XK1000297 JTHHP5BCXS5009196 XTKFB227260001545 WVWZZZ1JZ1W199591 W0L000036V1119127 2T2ZZMCAXHC036252 JHMGD18806S216950 W1KAF4GB7NR009417 WVGBE2AX2RW048008 JTMY23FV60D503798

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2010 Toyota RAV4 Steering Problems, Complaints and Defects, Recalls and Failures

2010 Toyota RAV4 Steering Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?