| Issue ID | 875057 |
| Internal NHTSA # | 10419076 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | RAV4 |
| Model Year | 2010 |
| File date | 05/08/11 |
| Component | SEATS |
| Product type code | VEHICLE |
| Description of the problem | The front headrests on this vehicle, both passenger-side and driver-side, are situated much too far forward. The headrest pushes on the middle of one's head, causing a chin-forward / head-forward posture, which is unnatural and ergonomically incorrect. There are numerous forums and message boards on the internet on which drivers of newer vehicles such as this one are complaining about extreme pain being caused by these headrests. In my case in particular, the malpositioning of the headrest is causing vertebrae in my neck, along with my upper two ribs, to be pushed out of place. This condition causes extreme pain, headaches, and fatigue. Additionally, the middle of the head being pushed so far forward, and no support for the neck, would seem to me a very dangerous combination if a high-speed crash were to occur. This positioning seems that it would be extremely dangerous to the neck vertebrae. |
| Vehicle Mileage at Failure | 41000 |
| Number of Occurences | |
| Source of the issue | PORTABLE SAFETY COMPLAINT FORM (PDF) |
| City and State | FAIRFIELD, IA |
| VIN pattern | 2T3ZF4DV2AWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 1 |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | |
| Anti-lock brakes | |
| Cruise control | |
| Number of cylinders | |
| Drive train type | |
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| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |