| Issue ID | 778799 |
| Internal NHTSA # | 10321241 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | RAV4 |
| Model Year | 2010 |
| File date | 19/03/10 |
| Component | POWER TRAIN:AUTOMATIC TRANSMISSION |
| Product type code | VEHICLE |
| Description of the problem | We were driving a 2010 toyota rav4 limited with approximately 68 miles and with an automatic transmission. We were stopped on an incline with the vehicle in drive. When the brake was released and before the gas pedal could be pressed, the vehicle rolled backwards as if in neutral almost hitting a vehicle approaching from the rear. The vehicle was taken to the dealer where the problem was duplicated more than once on an incline. The dealer(service supervisor) stated that this is a normal operation with the automatic transmission and further stated that the left foot should be kept on the brake or the hand brake applied while stopped on an incline. I felt that the vehicle was unsafe to drive and since the vehicle was only two days old, they took back the vehicle. We were told that toyota offers a hill assist item on certain rav4's with a v6 and 4cyl rav4's with a third row seat only. In the vehicle hand book there are no cautions or warnings about the vehicle rolling backwards while stopped on an incline and in drive or any other warnings or cautions about the transmission that i could find. |
| Vehicle Mileage at Failure | 68 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | AUSTIN, TX |
| VIN pattern | 2T3YF4DV4AWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | AUTO |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |