| Issue ID | 1260062 |
| Internal NHTSA # | 10824918 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | RAV4 |
| Model Year | 2010 |
| File date | 05/02/16 |
| Component | FUEL/PROPULSION SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | A few days ago, i turned on my vehicle and saw three lights, check engine, electronic stability control, and 4wd. I took my vehicle into the toyota dealer, which diagnosed my problem as water in the charcoal canister that is part of the evaporative fuel system. Problem is that fuel vapors can now accumulated in and about the vehicle. The dealer checked with toyota to see if it would pay for the repair. They wouldn't. The total parts to fix this problem cost about $1000, and the 3 hrs' labor is over $500. I was shocked. But shock turned to outrage when i saw, among the parts, a $14 part to cover the canister and prevent water on the road from contaminating and ruining the replacement charcoal canister. Why didn't toyota inform me of this before? I would have spent $14 plus an hr's labor to install this cover to avoid a $1500-1600 repair. I called toyota and asked why they wouldn't cover this repair. They said because my car has 64,000 miles. This is absurd. This is a manufacturing/design defect that toyota should cover, but toyota refuses to do so, unless they get more complaints, according to the toyota rep with whom i spoke. So here's one complaint. What with accelerator problems, stabilizer problems, power window problems, and i can't recall what else they've recalled on this vehicle, now i have to add a charcoal canister that wasn't adequately protected from road water at the time of manufacture. It's like i bought this vehicle before toyota was done building it, and the completion of manufacturing has taken 5+ yrs! |
| Vehicle Mileage at Failure | 64700 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | TALLAHASSEE, FL |
| VIN pattern | 2T3DK4DVXAWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |