| Issue ID | 1437074 |
| Internal NHTSA # | 11058489 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | RAV4 |
| Model Year | 2009 |
| File date | 21/12/17 |
| Component | SUSPENSION |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2009 toyota rav4. While the contact's daughter was driving 35 mph, a loud wobbling noise was heard coming from the rear of the vehicle. The vehicle also shook. There were no warning indicators illuminated. The driver was able to pull the vehicle over to the side of the roadway and stop. The vehicle was towed to an independent mechanic where it was diagnosed as included in a recall. The contact was advised to call a toyota dealer. The vehicle was not repaired by the independent mechanic. The vehicle was towed to tejas toyota (19011 us-59, humble, tx 77338, (281) 446-0271) where it was diagnosed that the failure was not related to a recall; however, the suspension arm was loose along with the bolts. The rear suspension arms were replaced, an alignment was completed, and the arms were locked with epoxy. The contact stated that the vehicle was serviced per nhtsa campaign number: 13v383000 (suspension) on september 22, 2015. The manufacturer was notified and a case was opened. The contact was informed that the vin was not included in nhtsa campaign number: 16v596000 (suspension). The failure mileage was approximately 150,000. *tt |
| Vehicle Mileage at Failure | 150000 |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | HOUSTON, TX |
| VIN pattern | JTMZK31V69DXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 11/10/08 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | AUTO |
| Vehicle speed | 35 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | MIKE CALVERT TOYOTA |
| Dealer's telephone number | 800-882-6347 |
| Dealer's city | HOUSTON |
| Dealer's state code | TX |
| Dealer's ZIP code | 77054 |