| Issue ID | 1001625 |
| Internal NHTSA # | 10534253 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | RAV4 |
| Model Year | 2009 |
| File date | 05/06/13 |
| Component | SUSPENSION |
| Product type code | VEHICLE |
| Description of the problem | I brought my 2009 toyota rav 4 into the romano toyota (6400 basile rowe east syracuse, ny 13057) service department after receiving a recall notice for possible rusting in the rear suspension bar. The service department assured me that they had thoroughly checked the recalled part, and everything was fine. 5 months later, i was driving 55 mph on a 3-lane highway, and i suddenly lost control of my car. When i was able to look at my car, the rear passenger tire was hanging at a 45 degree angle to the car. An independent auto body shop confirmed that the rear suspension bar (the part that was recalled, and that toyota assured me was perfectly fine 5 months before), had completely rusted through. Romano toyota refused to discuss the problem with us, and simply repeated that "if they looked at the part, then it was fine." while toyota corporate confirmed the findings of the independent auto body shop and reimbursed us for the costs of repair, as far as i'm aware, toyota has not taken any steps to ensure that this terrifying (and potentially deadly) experience does not happen to another driver. |
| Vehicle Mileage at Failure | 70000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | BOSTON, MA |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 55 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |