| Issue ID | 948937 |
| Internal NHTSA # | 10482811 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | RAV4 |
| Model Year | 2009 |
| File date | 17/10/12 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | I started my car and attempted to reverse out of my driveway - but it started then stopped and would not move - the power steering emergency light had turned on and the power steering wasn't working. I towed the car to my toyota dealership. They told me the computer was faulty (on a 3 year old car ?!!) and i needed a new one at a part cost of about $700 and labor cost of $300-$400. The car was just out of warranty but they agreed to pay for the part if i paid for the labor. I was suspicious of why they agreed to do this, but i agreed. The following week i drove my car down my driveway and onto the road and as i was turning the power steering failed again, the light came on again, and i could not steer so i crashed into a hedge. (but i could have crashed at high speed and been killed) . I towed the car to the toyota dealership - now they tell me they are replacing the whole steering column, at no cost to me. Obviously they know there is a problem. If you google it, lots of people have had power steering issues and even crashed at high speeds. This is a life threatening fault. Please look for a pattern. |
| Vehicle Mileage at Failure | 33000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | ESCONDIDO, CA |
| VIN pattern | JTMZF33V89DXXXXXX |
| Was vehicle invloved in a crash? | Y |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 15 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |