| Issue ID | 768833 |
| Internal NHTSA # | 10313019 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | RAV4 |
| Model Year | 2009 |
| File date | 29/12/09 |
| Component | ENGINE AND ENGINE COOLING |
| Product type code | VEHICLE |
| Description of the problem | I purchased my 09 rav4 in june 2009. I noticed an odd odor a few times while running the air conditioner & assumed it was from the exhaust form the cars in front of me. When i began using the heat in the fall, i started smelling a bad, burning, almost chemical smell coming out of the vents. On dec 29, 2009, i took my car to the dealership & toyota told them to replace the evaporator, cabin air filter & disinfect/deodorize the vents & that would fix the problem which they said was mold in the system. It is now feb. 23, 2010 & the smell is back & my car is sitting at the dealership because it makes me sick to drive it. The service manager is waiting to hear from toyota what to do next & says it is a problem with alot of toyotas. Why hasn't there been an investigation &/or recall for this problem? It is a health issue for anyone inhaling that disgusting air from those vents. I think it needs to be looked into since i have found other complaints on-line about the same issues. Is the health/safety of toyota owners not important to toyota? Other than this issue, i love my rav & i really would like to be driving it instead of the yaris they loaned me until mine is fixed. |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | WOOSTER, OH |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
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| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |