| Issue ID | 977916 |
| Internal NHTSA # | 10510119 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | RAV4 |
| Model Year | 2009 |
| File date | 08/11/12 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2009 toyota rav4. The contact stated that while applying the brakes at 45 mph, the brakes failed to respond, causing him to crash into a telephone pole. The air bags failed to deploy. The contact was thrown into the windshield and sustained numerous severe to moderate injuries. A police report was not filed. The vehicle was towed to an independent mechanic for diagnosis and the contact was informed that the front end would need to be replaced. The manufacturer was notified and advised the contact that a field representative would be dispatched the following day to further inspect the vehicle. One month later, the representative still had not performed the inspection. The manufacturer stated that since the repairs had already begun, they would not be able to diagnose the failure. The vehicle was repaired. The failure and the current mileage was 57,000. Updated 10/28/2014*lj updated 7/14/2015*js |
| Vehicle Mileage at Failure | 57000 |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | LESTER, WV |
| VIN pattern | JTMBF32V09DXXXXXX |
| Was vehicle invloved in a crash? | Y |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 1 |
| No. of fatalities | 0 |
| Date of purchase | 12/05/09 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 4 |
| Drive train type | AWD |
| Transmission type | |
| Vehicle speed | 45 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | LANDS TOYOTA |
| Dealer's telephone number | |
| Dealer's city | BECKLEY |
| Dealer's state code | WV |
| Dealer's ZIP code | 25865 |