| Issue ID | 915753 |
| Internal NHTSA # | 10454890 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | RAV4 |
| Model Year | 2008 |
| File date | 09/04/12 |
| Component | TIRES |
| Product type code | VEHICLE |
| Description of the problem | On 04/09/2012, i took my toyota rav4 2008 for oil change at girard toyota, new london. Toyota service department determined that the yokohama geolandar g91a radial tubeless m+s made in japan d7475l-11, 225/65r17-101h installed from factory when i bought the rav4 (as new vehicle). I called toyota, which issued case #:[xxx], saying that toyota's warranty does not cover the tires. Toyota referred me to yokohama, fullerton, ca, tel: (800) 722-9888. I called yokohama which issued case #: [xxx]. Yokohama referred me to tireplus, east lyme, ct. I took the rav4 immediately to[xxx] at tireplus. He determined that the threads of the 4 tires were in very good condition (#19); however, each of the tires (all 4 tires) are cracking between the threads. It is very clear that the tires were defective from manufacturing as my rav4 has only been driven for 16,600 miles. Yokohama indicated that they are not willing to replace the defective tires covering 100% of the cost that they will only cover 70%. Toyota and yokohama should have sold me this rav4 with tires that adhered to quality standards - that do not risk the lives of my family, relatives, friends, the public in general. Due to safety, i will go ahead paying to replace the 4 tires. I will appreciate that regulators look further into this issue as i know that other families and the public are at risk with these defective tires as documented in public complaints in the internet ? I have included the internet link about the complaints for reference. I also will appreciate if yokohama pays in full for the replacement of the 4 tires. Thank you in advance for our time and effort. Http://www. Vehicletire. Com/complaint/yokohama/geolandar. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Vehicle Mileage at Failure | 16600 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | NIANTIC, CT |
| VIN pattern | JTMBD35V085XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 50 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |