| Issue ID | 1064179 |
| Internal NHTSA # | 10587125 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | RAV4 |
| Model Year | 2008 |
| File date | 16/11/13 |
| Component | SUSPENSION |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2008 toyota rav4. The contact stated that while driving approximately 55 mph, the rear end of the vehicle pulled into a different direction in which the vehicle was traveling and the steering wheel would vibrate excessively. The failure did not occur until after the vehicle was serviced under nhtsa campaign id number: 13v383000 (suspension) however, the alignment was adjusted after epoxy was added. Additionally, the tires became worn prematurely and damaged within five weeks. The mechanic was unable to perform an alignment because the epoxy had to be removed prior to making the repair. The contact was offered a goodwill repair by the manufacturer, who stated that they would only replace the rear arms however, she would assume the repair cost of the alignment and the epoxy kit. The contact was not able to drive the vehicle until four new tires were purchased. Also, no repairs could be made to the vehicle until the epoxy was removed. A second recall service was performed on the vehicle and the rear arms were replaced as well as epoxy being added to the vehicle. The vehicle was not repaired. The vin was not available. The failure mileage was 141,448. |
| Vehicle Mileage at Failure | 141448 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | HOPATOSE, NJ |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 55 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |