| Issue ID | 1076835 |
| Internal NHTSA # | 10598550 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | RAV4 |
| Model Year | 2008 |
| File date | 07/04/14 |
| Component | SUSPENSION:REAR |
| Product type code | VEHICLE |
| Description of the problem | Regarding nhtsa campaign number: 13v383000 toyota notified me of this recall in april, 2014, as i was in the last group notified. Since then, repeated contacts to my dealer resulted in being told the parts were not available. Today, june 16, they stated they could inspect the car later this month, and if parts are needed [parts have been needed in nearly all cases], i would then be placed on a waiting list, and it could be many months, if ever, the parts would actually arrive. Today, customer service at toyota hq told me that parts can only be ordered at the rate of 1 per week. A check of your records indicates that less than 10% of the affected vehicles had been repaired in the first 6 months of the recall. Is this good performance, or just a dodge by the manufacturer to limit the cost of actually performing the recall, by moving so slowly that few vehicles are in fact repaired? Is there anything i can do, short of garaging the car for the next year; or driving a possibly unsafe vehicle? |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | CASPER, WY |
| VIN pattern | JTMBD33V586XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |