| Issue ID | 1242871 |
| Internal NHTSA # | 10807775 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | RAV4 |
| Model Year | 2008 |
| File date | 22/11/15 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Having just exited i-95, i was turning the steering wheel to the right to pull up to the curb at the philadelphia airport to pick up a passenger. Upon doing so, the steering column made a loud pop or clunk sound, and the steering wheel immediately lurched approximately 6-8" to the left - and nearly out of my hands - almost causing me to crash into the crowd at the curb. After this sound occurred, the steering wheel (as in a previous complaint in 2013) was still operational, however was able to move approximately 6 - 9" up, down, right, or left while still remaining operable. Upon taking the vehicle to the toyota dealership, i was asked if i had been in a front-end collision (answer, "never"), as a factory weld had failed that keeps the steering column attached to a safety rod in the dash. Repairs are expected to run approximately $3,700. Matter has been sent to toyota corporate, however no word has come back. It appears as if i will be responsible for the full repair cost, despite failure in factory weld. Apparently no fail-safes are in place should this weld fail, such that a very dangerous situation arises, especially if this had happened three minutes earlier when i was in very heavy interstate traffic, instead of just having exited, and moving at 10 mph or less. |
| Vehicle Mileage at Failure | 89000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | EXTON, PA |
| VIN pattern | JTMBK32V385XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 10 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |