| Issue ID | 996535 |
| Internal NHTSA # | 10525750 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | RAV4 |
| Model Year | 2008 |
| File date | 27/06/13 |
| Component | FUEL SYSTEM, GASOLINE |
| Product type code | VEHICLE |
| Description of the problem | i purchased my toyota rav4 in january 2008 at toyota of fort worth; my warranty expired on january 19, 2012. The car has around 58,000 miles on it. After purchasing the vehicle, i would bring it in, to the same agency, every 5,000 miles for the routine scheduled maintenance. On june 9, 2011 i began taking my toyota to freeman toyota in hurst since it was closer to where i live. Unfortunately, i noticed that after 2,500 miles the fluid levels were dangerously low before the scheduled maintenance was due. Therefore i would bring in the car earlier that expected. With every visit the response that the employee assisting me gave me was, -don't worry, we'll top it off. Even though my records do not express my concern about the fluid levels, i have been having the problem since then. On june 27, 2013, i took my car back to toyota of fort worth due to the same concern; i was told that there might be an oil leak that would possibly be causing the problem. A diagnostic was suggested and it was confirmed that there was no oil leak. I was then told that they needed to check the engine to see why so much oil was being absorbed, but that it could cost me up to $800. I spoke to the manager at this agency stating that i strongly believe that not suggesting a diagnostic on my car within my warranty time frame was completely unethical and i don't believe it is fair to ask me to pay so much money now that the warranty is expired when i had expressed this concern while i still under the warranty. He told me there was nothing he could do. I am a teacher and just like any other individual, i expected to have a reliable vehicle. I cannot afford expensive maintenance and do not see that it is fair to have to pay for additional charges that the manufacturer or service agent did not make me aware of at the appropriate time. Thank you for your consideration in this matter. |
| Vehicle Mileage at Failure | 57000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | FORT WORTH, TX |
| VIN pattern | JTMZD33V586XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | |
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| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
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| Dealer's state code | |
| Dealer's ZIP code |