| Issue ID | 1387716 |
| Internal NHTSA # | 11001664 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | RAV4 |
| Model Year | 2008 |
| File date | 01/01/16 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | I own toyota rav 4 2008 limited for 9 years. I am tired of changing oils for the car for last 2 years. I got a letter from toyota stating that they will fix the excessive oil consumption issues under extended warranty maintenance. But when i contacted the dealership, they are saying there is rust on the car and they will fix it only if i pay the cost that might be ranging from500 dollars to more than 1000 dollars. I have contacted toyota executive office to discuss the matter but sorry to inform you all that i got a very harsh treatment from the executive rep. She was not even ready to reply my emails and informed me that she will only talk to me through phone, not thru email. After a serious discussion over the phone, she finally replied my emails but said they won't do anything to fix my issues. I feel terrible now. I am changing my car oil every 1000 miles and toyota is not ready to do anything to fix my issues. I am scared that my car will stop running soon. I even copied my mail to the president and never got a reply from him also regarding the harsh treatment from the rep. |
| Vehicle Mileage at Failure | 120000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | MISSOURI CITY, TX |
| VIN pattern | JTMBD31V985XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |