| Issue ID | 770392 |
| Internal NHTSA # | 10314397 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | RAV4 |
| Model Year | 2007 |
| File date | 22/01/10 |
| Component | VEHICLE SPEED CONTROL |
| Product type code | VEHICLE |
| Description of the problem | After running errands, my wife and i were returning home friday afternoon january 22, 2010 in my 2007 toyota rav4 (v6 engine - 30,815 miles on the odometer) when we experienced sudden acceleration while driving in our subdivision. I was traveling at a speed of 20-22 miles per hour when i applied the brake with no response and the vehicle gathered speed (estimated 35 mph) in spite of my efforts to brake hard. As the residential street was to end at a "t" within about 100 yards and there was a car ahead of me, i had to use any means possible to stop my runaway vehicle or a collision was sure to follow. Only after shifting, while continuing to brake, through "park", "reverse", to "neutral" to the unbelievable roaring sound of the racing engine did the vehicle finally stop and a collision was avoided by a few car lengths. I had never experienced this before, and was especially surprised in that i had just had my 30,000 mile maintenance performed at my toyota dealership on december 18, 2009. Badly shaken, my wife and i drove the three blocks to our house and i immediately called my toyota dealership for help. I was told that, as my vehicle was not on the recall list, there was nothing he could do for me and he told me to call the toyota customer care experience center. So i hung up the phone and then called toyota as instructed. When finally getting through, i related my experience and was told that "toyota takes this very seriously" and that my information would be passed along immediately. I was assigned a case number and was told that i would hear back from a case worker on monday, january 25. I did get a call back on monday, but not from a case worker, but from the same individual i had talked to on friday. I was told that my issue was no longer a priority since my vehicle was not on the recall list and i should call my dealership and get my car inspected at my expense. I instead left my car parked in my driveway, afraid to chance an accident. |
| Vehicle Mileage at Failure | 30815 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | HOUSTON, TX |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 22 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |