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2007 Toyota RAV4 Suspension Problems, Complaints and Defects

Issue ID	1364346
Internal NHTSA #	10967090
Manufacurer	Toyota Motor Corporation
Brand	TOYOTA
Model	RAV4
Model Year	2007
File date	27/01/17
Component	SUSPENSION
Product type code	VEHICLE
Description of the problem	There have been two safety recalls on the rear lower suspension arms of 2006 to 2011 toyota rav 4s. I had both recall remedy procedures performed on my vehicle. The second recall remedy involved sealing the adjustable suspension arms with an epoxy which makes them non-adjustable in the future. I had this performed 6/4/14. This remedy also renders the rear wheels unable to be aligned. Therefore, if the rear wheels go out of alignment, the rear suspension has to be replaced. So instead of a $60 alignment charge, the customer is now subject to a $480 replacement charge every time their car needs realignment. I put new tires on my car on 12/19/2014. On 1/1/17, my mechanic noticed outer edge tire wear on both rear tires suggesting an alignment issue. On 1/18/17, sears confirmed only rear wheels out of alignment. On 1/27/17, local toyota dealer confirmed rear wheels out of alignment and said $480 replacement of rear suspension arms was only solution. The local service manager said they new there would be problems when this recall remedy was put into place by toyota. My rear tires were ruined at 24,000 miles. I asked toyota to pay for the replacement (case no. 1701201908). They refused and said it was a decision made at the us regional manager level that was accepted by toyota national. I replaced all 4 tires and the rear suspension arms. I opted for after market adjustable rear arms at a cost of $222 plus alignment. I assume i am now at more risk on the highway. Toyota forced this decision by providing a non-adjustable solution for a faulty adjustable part. Their decision now costs customers $480 every time they need a $60 alignment. My car was driven only on normal paved roads and highways. This is unfair to customers and places customers like me a higher risk if they are unwilling to pay the replacement cost. I also called nhtsa and started complaint (ref. 1063186, beau).
Vehicle Mileage at Failure	126512
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	STATE COLLEGE, PA
VIN pattern	JTMBK31V975XXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
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DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

AAVZZZAWZMU094602 CAT0336DPFAJ03819 JTMWRREV90D036299 VF1BR1P0H38779093 WF02XXERK2LB35868 XLRTE47MS0G262423 1J8H3E8M56Y176432 WP0ZZZ99Z5S738382 JTFHX02P6D0081916 W0L6ZZU1AH9616734 WVWZZZAWZKU014405 VF34J5FU8CP007931

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2007 Toyota RAV4 Suspension Problems, Complaints and Defects, Recalls and Failures

2007 Toyota RAV4 Suspension Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?