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2007 Toyota RAV4 Suspension Problems, Complaints and Defects

Issue ID	1219401
Internal NHTSA #	10763555
Manufacurer	Toyota Motor Corporation
Brand	TOYOTA
Model	RAV4
Model Year	2007
File date	11/08/15
Component	SUSPENSION
Product type code	VEHICLE
Description of the problem	Our 2007 rav4 was serviced at a toyota service center on 8/11/2015. The rear alignment was found to be outside of the specified range. The rear suspension arms (tie rods) were inspected and the alignment was adjusted last year as part of recall 13v-383. An epoxy was applied to make these parts non-adjustable and seal them to prevent corrosion that has led to part failures. Both rear tie rods on our vehicle had actually been replaced in january 2012 after such a failure caused us to crash. Correcting the rear alignment now requires replacing these parts again and re-applying the epoxy from recall 13v-383, at the owner's expense. I was quoted $750 + tax ($660 on top of the usual $90 alignment charge). We have not yet had this fixed. I wrote to daniel c. Smith of nhtsa in june to point out this problem based on other reports, before realizing our vehicle would have the same issue. If the epoxy does not prevent the part from adjusting outside of specs, how well is it sealing to prevent corrosion? Nhtsa informed me that toyota knows of 19 continued failures in vehicles that had remedy 13v-383 applied (the second remedy for this safety defect). 12 reports were for complete tie rod separation. Toyota should also track these alignment changes as a potential precursor to failures.
Vehicle Mileage at Failure	90270
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	RICHBORO, PA
VIN pattern	JTMBD33V575XXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	0
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

KNDME5C18K6471592 KNDCR3L18S5145379 1FTRX17233NA89117 1G1ZD5ST5LF043940 5NPD74LF8LH604665 KMHSW81UBGU619498 WDC0J4KB1KF607053 WDD2050042R172582 WBAHC110803512373 JN1TANT32PW002399 1FMEU73E28UA95302 1G4HP54K85U156371

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2007 Toyota RAV4 Suspension Problems, Complaints and Defects, Recalls and Failures

2007 Toyota RAV4 Suspension Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?