| Issue ID | 743142 |
| Internal NHTSA # | 10287466 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | RAV4 |
| Model Year | 2007 |
| File date | 01/09/09 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | I have 2007 toyota rav 4. The steering start making knocking / popping sound whenever i turn right or left. I found tsb from the website which is t-sb-0318-08. This tsb is to replace steering shaft. 2006,2007,2008 rav 4 is fall into this tsb. The problem is toyota will do this tsb repair only the car is below 36k mile/36 month which is under manufacture warranty. If the car is out of warranty, consumer has to pay about $700. I don't understand why consumer has to pay for defective part replacement. If i don't replace the steering shaft, i don't know if it will be safe for keep driving or not. Toyota must recall the rav 4 to replace the steering shaft instead of tsb repair under the warranty. Steering is directly related with driver's safety. |
| Vehicle Mileage at Failure | 35600 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | RANCHO CUCAMONGA, CA |
| VIN pattern | JTMZK31V175XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 20 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |