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2007 Toyota RAV4 Steering Problems, Complaints and Defects

Issue ID	1137913
Internal NHTSA #	10662663
Manufacurer	Toyota Motor Corporation
Brand	TOYOTA
Model	RAV4
Model Year	2007
File date	05/12/14
Component	STEERING
Product type code	VEHICLE
Description of the problem	My 2007 toyota rav4 has a "clunking/popping" noise coming from what appears to be the steering linkage somewhere between the intermediate shaft and rack-and-pinion assembly. In early 2014, a toyota dealership in indiana recommended servicing the intermediate shaft assembly via an issued toyota service bulletin. The intermediate shaft was replaced in the spring of 2014 (cost=$1000, car mileage ~65k). I have since job relocated to new jersey and the problem has resurfaced (car mileage ~75k). A dealership here told me that the rack-and-pinion assembly needs to be replace (est. Cost= $2000). General signs of rack-and-pinion failure as stated by the dealership and general research are not observed in my car (signs including "play/slop" in the steering wheel, loose steering, stiff steering, etc.). Further research of this issue has show multiple hundreds-of-thousands of rav4 owners inquiring about this issue either via rav4/toyota forums, or through the nhtsa and other third party auto safety agencies. The dealerships seem to be guessing at what the problem is, and they issue repair guidelines based only on service bulletins without fully investigating the issue. There is a serious safety concern with a "clunking/popping" noise with the steering assembly of these automobiles. Owners of this (highly rated, abundantly sold) rav4 model should be issued a recall by toyota to have the rack-and-pinion and the intermediate shaft assembly fixed without consumer purchase. Toyota is aware of the problems, as they have issued multiple service bulletins, but have yet to deem the issue a safety concern leaving their loyal owners with repair cost in upwards of $3000 for cars that are well under 100,000 miles, but outside of toyota's warranty period. Protecting the safety of drivers and their precious passengers, should be the number one concern of toyota and the nhtsa.
Vehicle Mileage at Failure	77300
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	RARITAN, NJ
VIN pattern	JTMZD33V076XXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	0
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

0000NZE1617060656 KMHJN81VP5U043811 UU1JSDE9655242452 RFHJT81BBDS001059 LYSTCM22XK1000297 JTHHP5BCXS5009196 XTKFB227260001545 WVWZZZ1JZ1W199591 W0L000036V1119127 2T2ZZMCAXHC036252 JHMGD18806S216950 W1KAF4GB7NR009417

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2007 Toyota RAV4 Steering Problems, Complaints and Defects, Recalls and Failures

2007 Toyota RAV4 Steering Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?