| Issue ID | 1002709 |
| Internal NHTSA # | 10534991 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | RAV4 |
| Model Year | 2007 |
| File date | 29/08/12 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | I brought the vehicle to an authorized toyota dealer because of annoying rattle noise coming from the front end when turning left and right, and when stepping on brake. The dealer diagnosed that the defective steering rack made noise and it should be replaced (estimated cost of $1,984 including part and labor costs), otherwise the vehicle could break down. I was also told by the dealer that this toyota was aware of this issue (occurring in particular to those rav4 2006-2008 produced in shokki, japan) and toyota offered the replacement of the steering rack if a vehicle is under the 3 year warranty period. Toyota has documented this issue--refer to t-sb-0308-08, october 8, 2008. Apparently my rav4 is over 6 years old (but only ran 31,400 miles) and not covered by the warranty. I talked to toyota national customer service about the issue and toyota declined to repair the part at their cost. I demand that nhtsa/dot take an action to investigate this particular issue so as to prevent rav4 drivers from facing fatal accidents on the road. |
| Vehicle Mileage at Failure | 31400 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | BUFFALO, NY |
| VIN pattern | JTMBD33V676XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 30 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |