| Issue ID | 870054 |
| Internal NHTSA # | 10413618 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | RAV4 |
| Model Year | 2007 |
| File date | 18/07/11 |
| Component | STEERING:COLUMN |
| Product type code | VEHICLE |
| Description of the problem | I have a 2007 toyota rav4. There is a major problem with these in the steering column and toyota has a technical service bulletin dealing with it; steering intermediate shaft and is covered under two numbers; st001-08 and later t-sb-0318-08. The shaft is coming apart and makes noise particularly at low speed. According to reports it affects thousands of these vehicles. I first became aware of my problem when the vehicle was under warranty but was told the noise was nothing; this incident was not reported in their system. Later i found out what this issue was and that they knew. Since then i have made multiple attempts to get it fixed but they want $800 to fix what appears to be a manufacturing/design defect. They recently offered to fix it for $600; not much of an offer since my local mechanic will do it for the same price. Since there are thousands of these with issues and i would assume poses a safety issue i would expect them to do a general recall. I hope you can force them to do such. *kb |
| Vehicle Mileage at Failure | 35000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | CAMARILLO, CA |
| VIN pattern | JTMZK33V975XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | 5 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |