| Issue ID | 908612 |
| Internal NHTSA # | 10449306 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | RAV4 |
| Model Year | 2007 |
| File date | 16/02/12 |
| Component | SERVICE BRAKES, HYDRAULIC |
| Product type code | VEHICLE |
| Description of the problem | A car pulled out of driveway and i touched the brake pedal and my engine increased acceleration when it should have slowed acceleration and i pushed my car into neutral and i pulled cruise control lever towards me and the engine slowed down-my car had been set to cruise at 52 mph. After the incident i shut the cruise control off as i was heading into town. I then pulled into big scoop(canton,il business) parking lot going less than 5 mph-a lady walked in front of my car and i touched the brake and again i experienced unwanted acceleration and again i was quick in shoving car into neutral preventing a serious injury. I went home and called fort toyota in pekin, il and i took car in feb, 17, 2012 at noon. They had their top mechanic check it out-he said he could find nothing wrong. They called toyota's headquarters and they told them it was a floormat issue. They told me that and i told them it had nothing to do with the floormats but rather after touching the brake pedal is when i received unwanted acceleration in both incidents. They asked me several questions about that and they gave me toyota's headquarters number and gave me a rental car to use. When i called their headquarters they said it was a floormat issue and that was their final statement on the matter. I told them it was a brake issue but they stuck to floormats as the cause and that is why i'm reporting this matter to you as i feel for the safety of all drivers; this issue needs to be resolved by any automaker with unwanted acceleration problems. A first step is to admit that they have the problem then good(safe) things will result. Thank you for hearing me out. It is appreciated very much,[xxx]. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | CANTON, IL |
| VIN pattern | JTMZD33VX76XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 52 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |