| Issue ID | 835157 |
| Internal NHTSA # | 10372613 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | RAV4 |
| Model Year | 2007 |
| File date | 20/12/10 |
| Component | FUEL SYSTEM, GASOLINE |
| Product type code | VEHICLE |
| Description of the problem | On december 20, 2010, i was pulling my 2007 toyota rav 4 into a parking space at strip mall. I had pulled in and then backed up to pull in straighter. My foot was on the brake as i was changing from reverse to drive and i gave the car some gas to get me into the space. Suddenly, the engine revved as if the gas pedal was to the floor. The car lurched forward and crashed into the concrete base of a light pole. All this happened in the space of a few seconds and maybe 10 to 15 feet. After the car was stopped, i looked down to see if somehow i accidentally hit the gas but my foot was squarely on the brake. Friends and onlookers helped me until my husband arrived. Luckily i was not injured but very shaken up. My husband took pictures from every angle plus a view of the floor area around the gas and brake pedal. The gas pedal did not get caught on the floor mat. I know this was a case of sudden acceleration, no doubt about it. After my husband finished talking to our insurance agent, we had the car towed to the toyota dealer which happened to be only several miles away. The incident was reported to the service advisor exactly as it happened. She indicated that they ( the dealer ) had no reports of sudden unintended acceleration. We asked the dealer to investigate as it was our contention that this was not driver error. On december 21, the dealer service advisor called us back to let us know that they could not do anything else to the vehicle as toyota experience would be conducting an investigation. We spoke to the toyota spokesman explaining what happened and he asked us what we would like toyota to do . We said we would like the car repaired and the acceleration module changed out at toyota's expense. He then explained that it might take up to 74 days for them to complete their investigation. We also explained to our insurance what we were doing. We feel toyota will drag this out to get us to use our insurance but we know what happened and we're sticking to our story. |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | CINCINNATI, OH |
| VIN pattern | JTMZK31V275XXXXXX |
| Was vehicle invloved in a crash? | Y |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | Y |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
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| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |