| Issue ID | 1496604 |
| Internal NHTSA # | 11128513 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | RAV4 |
| Model Year | 2007 |
| File date | 10/09/18 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | My 2007 toyota rav4, 113,000 miles, is experiencing serious excessive oil consumption. Toyota first acknowledged this vehicle had an excessive oil consumption problem in 2011 when it issued a technical service bulletin (t-sb-0094-11) . I took the car in to a toyota dealership and it was supposedly repaired. In 2014, toyota was then the subject of a class action lawsuit by toyota owners who alleged continuing problems with excessive oil consumption. Toyota entered into a settlement. In 2015, toyota offered an extended warranty repairs. I took my car in to the dealership and it was supposedly "repaired." in recent months, the problem has gotten much worse. At one point, i heard odd engine noises. I was alarmed to see the oil level was so low that it didn't register, despite the fact i had gotten an oil change a few weeks earlier. I called toyota on 9/10/2018 and i was informed that the extended warranty has expired and that i am responsible for paying to fix the car that toyota twice failed to fix. To no avail, i told angie, at toyota's national consumer affairs division, that. Toyota's supposed "fixes" were insufficient and did not work. She said that's my problem. As a result, i have a car that is unsafe. Despite frequent oil changes, the engine can run out of oil and seize up at any time, leaving me (a 67-year-old woman) stranded in the desert in 120 degree temperatures or on the roadway in the middle of the night. Excessive oil consumption has been a common complaint among owners of the owners of 2007 toyota rav 4 vehicle for years. Toyota clearly has failed to do what it admits it was obligated to do and promised to do - fix it. Why hasn't the government already stepped in to require toyota to immediately repair the affected vehicles? Individual consumers have no power to make multi-national corporations respect their rights and the law. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | TUCSON, AZ |
| VIN pattern | JTMZD33V175XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
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| Type of child seat code | |
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