| Issue ID | 1481770 |
| Internal NHTSA # | 11111770 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | RAV4 |
| Model Year | 2007 |
| File date | 06/12/17 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | My car burns massive amounts of oil. I get regular changes at goodyear. I took it in to toyota wolfchase memphis for not 1 but 2 recalls and asked about the amount of oil it was burning. They informed me this vehicle per vin# had a warranty enhancement on it b/c piston does not sit properly and that is why the large consumption of oil. They also informed me i was "too late" that it expired 5/6 months prior. I made them aware i was not notified of any warranty enhancement and they said their hands were tied. Nothing they, toyota service dept. Could do. I called toyota and a rep said it was not the law to legally notify me of the warranty enhancement since i was not original owner. After much disagreement i asked for a supervisor who called me back and informed me legally there was nothing i could do and they could not help me with the bill if i got this piston fixed. I asked her if the original owner was notified bc i could not imagine not getting it fixed. I said this one model has so many recalls! It is a lemon. Then again she explained they could do nothing. She never stated if the original owner was notified. (this was one owner car) i am now using about 7 qts of oil per 5k miles. Yeap 7 quarts. I began buying in 5 gallons and writing mileage on the bottle before i add any. (it was 3 per 5k and has increased to the latest high of 7 in the 2 yrs. Since i purchased. I am an older driver and baby this vehicle. At the date i found out about the piston under warranty enhancement i was in for 2 recalls!!! Seat belt and rear suspension! Toyota said if i had my oil changed there, i would have been notified of warranty enhancement?? But i was too late. This was 12/6/17 |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | MEMPHIS, TN |
| VIN pattern | JTMZD33V075XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
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| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
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