| Issue ID | 1156768 |
| Internal NHTSA # | 10682359 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | RAV4 |
| Model Year | 2007 |
| File date | 20/06/14 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | Oil changed at toyota dealership at 83036 miles. At 87750 miles, oil light started to flicker and engine started smoking due to low oil soon after. Added 3 quarts of oil and had oil changed at toyota dealership on 6/30/14 at 87829. Continued to check and add oil-next routine oil change: 11/19/14 at 93035 miles at toyota dealership. Within a few months, car was struggling up hills and sounding like it would stall. Emergency oil check-low oil at 94709 miles. Local mechanic had to assist to prevent further damage to vehicle. Received an "excessive oil consumption" notice from toyota on 2/6/15. Protocol to address malfunctioning engines is to have toyota verify "excessive oil consumption". Customer must pay for oil change in order to begin process, regardless of past evidence to support claims of excessive oil consumption. Dangerous, faulty issues with engines should not be the drivers' responsibility to prove. Especially when the owner has maintained all records to demonstrate proper care of the vehicle. |
| Vehicle Mileage at Failure | 87829 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | NORTHRIDGE, CA |
| VIN pattern | JTMZD31V075XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |