| Issue ID | 1002121 |
| Internal NHTSA # | 10534610 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | RAV4 |
| Model Year | 2007 |
| File date | 30/07/13 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | Driving down a freeway when a loud clunking sound came from the engine, had to pull over and had the car towed. And as it ends up the rav4, which had every single service on time and without problems, had somehow burned up all it's engine oil and caused thousands of dollars of damage to my engine. The service department at the toyota dealer refuse to explain how this could happen to a perfectly healthy car and refuse to acknowledge this exact problem in hundreds of other 2007 rav4's. In addition, they fail to take responsibility for this obvious fault of theirs and continue to put their "valued" customers in danger as this could have resulted in a serious accident. I am being told that the engine was left with only 1/2 quart of oil from the previous service which was 4 mos prior to this which caused the engine to be destroyed. I have no idea, and am being kept in the dark, about why the engine lost oil. |
| Vehicle Mileage at Failure | 116000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | OAKLAND, CA |
| VIN pattern | JTMZD31V076XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 60 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |