| Issue ID | 1080144 |
| Internal NHTSA # | 10605697 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | RAV4 |
| Model Year | 2006 |
| File date | 19/03/14 |
| Component | SUSPENSION |
| Product type code | VEHICLE |
| Description of the problem | i took the car in for the recall on the rear suspension and was led to believe the repairs had been made by the dealership - dick dyer toyota in columbia, sc on january 13, 2014. Two months later the left rear tire almost came off of the car as my wife and children pulled into the driveway. I spoke with [xxx] (service manager) and he said that he knew about my car. At the time of my initial visit in january, they had noticed rusty bolts on my suspension starting to sheer. At the time, he had called toyota motor service to see, if the situation warranted getting us a rental car and to see, if they felt the car was safe to drive. They came to the conclusion that the car was safe to drive without visually inspecting (tms). He also admitted that no repairs had been made to my car. So they knew there was a problem and did nothing. I was not informed of the condition of the suspension, or the fact that they called tms to discuss. I was led to believe the recall had been completed. I would never of driven the car, if i knew of it's condition. We left for disney the next day and drove 2,400 miles, before the suspension arm gave way. Luckily, we were pulling into the driveway and not on the interstate or we could of been killed. Yes, they made the repairs to my car, but they let me drive off of the lot knowing that i was driving a ticking time bomb. There wasn't a question of if the suspension would give way.... It was when. Obviously, toyota doesn't give a [xxx] about their loyal customers and their safety. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Vehicle Mileage at Failure | 93058 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | COLUMBIA, SC |
| VIN pattern | JTMZK31V565XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 10 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |