| Issue ID | 767540 |
| Internal NHTSA # | 10311916 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | RAV4 |
| Model Year | 2006 |
| File date | 18/02/10 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | This is an update of complaint 10243141. In august 2006, i purchased a new toyota rav 4/l4 at 4x2. In august 2007 (mileage: 9,540), i took the vehicle to the car dealer because of a strange noise coming from the steering shaft assembly which had to be ordered (part # 45260-42090) and installed. In november 2007 (mileage: 11,989), i took the vehicle to the dealer due to the same noise. I was told there was nothing wrong. In december 2007 i took the car to the dealer again (mileage: 12,717) with still the same problem and noise. Dealer personnel determined a damaged steering shaft assembly which was ordered (part # 45260-42090) and installed for the second time. On october 13, 2008, (mileage: 21,152) the car was again making the same noise and taken to the dealer, where the steering shaft was again replaced. I was told that a different part had to be replaced (part # 45221-42070). On july 2, 2009, the vehicle was taken to the dealer for maintenance. I again reported the same noise coming from the steering wheel. The technician drove the vehicle and said everything was fine. On november 6, 2009, i took the vehicle to a different auto shop. The mechanic disassembled the steering wheel and identified the noise. He personally took the car to a different toyota dealership and spoke to a technician. At that dealership, he was told that the noise is a |
| Vehicle Mileage at Failure | 9540 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | MAYAGUEZ, PR |
| VIN pattern | JTMZD33V265XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 25 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |