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2006 Toyota RAV4 Steering Problems, Complaints and Defects

Issue ID	1179593
Internal NHTSA #	10713575
Manufacurer	Toyota Motor Corporation
Brand	TOYOTA
Model	RAV4
Model Year	2006
File date	13/01/14
Component	STEERING
Product type code	VEHICLE
Description of the problem	1/30/14 recall part - rear lower suspension arm repaired by handy. Shortly after (1-3 months) i noticed swerve/sway during hard right turns. I suspected bad or underinflated tire on drivers side rear. Checked all tire inflation and lug nut tightness but the swerve/sway continued. On 10/16/14 i had (4) new snow tires installed at sumner tire in newport/derby, vt. I thought it would eliminate the problem but the swerve/sway continued. On 10/21/14 i had local mechanic perform a four wheel alignment. The mechanic could not make the adjust but confirmed drivers side rear was out of alignment. On 1/16/15 i made an appointment at handy to resolve this and other issues. Handy offered free labor if i paid $309. 43 for parts to replace the failed recall. Within a few days i contacted national toyota customer service and spoke to [xxx]. Ref #can't be entered as it flags as a ss number. [xxx] called back to state that handy should be contacting me by end of the week concerning this issue. Received a on-line survey only in which i made clear that i should not have to pay for a failed recall item that was not fixed properly. I called national c. S. Again two weeks later to report that i have not received any contact from handy. After that call, still no contact was received. I called handy (3) times asking to speak to the service manager, [xxx] , who was always busy. I finally received a call back from a service technician, [xxx], with a lower offer for the cost of the parts to fix the recall of $226. 03. I called handy back stating that i felt their offer was not acceptable and that i would be filing a complaint with the bbb for assistance. My point in all of this is that toyota issued a recall for this part and the recall failed and should not be repaired at the consumer's cost. This is a safety concern of mine as well and limits the use of my vehicle for long trips. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
Vehicle Mileage at Failure	100000
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	TROY, VT
VIN pattern	JTMBK31V165XXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	6
Drive train type	4WD
Transmission type
Vehicle speed
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

NMTKM58E60R002499 JTEZU5JR2J5169989 1GT1UPEY0TF117563 WBAJC310X0G997413 WDDZF8ABXLA702321 2HGFC2F71MH016972 3N1AB7APXFY346027 3C6RR7KT9HG672358 KMHPM81CP7U304793 1FVACYC846HW49225 5UXTR9C5XJLD61025 W1N1679232A201166

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2006 Toyota RAV4 Steering Problems, Complaints and Defects, Recalls and Failures

2006 Toyota RAV4 Steering Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?