| Issue ID | 615605 |
| Internal NHTSA # | 10178614 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | RAV4 |
| Model Year | 2006 |
| File date | 12/01/07 |
| Component | STEERING:RACK AND PINION |
| Product type code | VEHICLE |
| Description of the problem | In june 2006, i purchased a new 2006 toyota rav 4 sport. Great vehicle. I drive 100 miles a day round trip to work. As of 1/12/07, there are 15,725 miles on the vehicle. Around 12,500 miles, i noticed a strange grinding noise coming from the steering when making a hard right or left turn (turning into a parking place or my driveway). I talked with the toyota dealer and the first attempt was to heavily lubricate the steering as i was told everything was dry. The car had been serviced for an oil and lube every 4,000 miles. This did not resolve the issue. I was told that i needed a new rack and pinion steering unit. The dealer forgot to order the part. After a week and a half, i called to find out that the part was on back order as there have been a number of problems with the vehicle's steering. When i asked if i was safe driving 100 miles a day, at speeds of 70 mph on the florida turnpike, i was told to drive the vehicle at a safe speed of 40 mph. (i informed the dealer that i would be killed on the florida roads if i drove that slow. - they agreed.) again, i asked if i was safe. Then i was told that although the part was on backorder, that they would see what they could do. I was called within an hour and told that the part would be in within a week. The new rack and pinion unit and gears were installed yesterday. Additionally, a recommended wheel alignment was done, and it feels as if the front brakes were adjusted. The vehicle feels good, but the crunching noise is still there. Does toyota have a problem with the steering on these vehicles? If so, i am really disappointed. I traded my chrysler for the toyota so that i would not have to go to the dealer for service all of the time. The real question is: am i safe????? *nm |
| Vehicle Mileage at Failure | 12500 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | WEST PALM BEACH, FL |
| VIN pattern | JTMZD32V166XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 16/06/06 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 4 |
| Drive train type | FWD |
| Transmission type | AUTO |
| Vehicle speed | 5 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |