| Issue ID | 783108 |
| Internal NHTSA # | 10324797 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | RAV4 |
| Model Year | 2006 |
| File date | 08/04/10 |
| Component | LATCHES/LOCKS/LINKAGES |
| Product type code | VEHICLE |
| Description of the problem | I was locked out of my vehicle by the automatic locking system with my dog in the front seat on a hot south carolina day with all windows up. The locks on all 4 doors and the back door locked even though i had the key in the ignition. I complained about the locking system the first time i unexpectedly got locked out in 2007. I spent most of the day driving home to get a spare key and back again to the car's location. At that time, toyota customer relations responded with the same arrogance the company has demonstrated regarding the acceleration issue. They told me "that's how the locks are designed" (even though no one could explain the benefit) and they told me the locks will not automatically lock if the key is in the ignition. This is a safety issue since pets and small children can be inadvertently locked inside of a suffocating hot vehicle. This would result in property damage if the owner has to break a window. Fortunately, in this instance, i was able to locate a spare key before my dog died. If i were a manufacturer, i would want to know about any design flaw to be able to fix it. Toyota, however, responded in an overconfident way, accepting no responsibility. Events leading up to most recent incident: a friend and i drove to a dump less than a mile from my home. We got out of the vehicle, opened the back door and began to unload the trash. My small dog was in the front seat, and the key was in the ignition. When finished unloading, i shut the back door and went to open the driver's side door. It was locked. My friend attempted to open the passenger side door and it was locked. All doors were locked, the key was in the ignition, and my dog started panting. When i called to report this most recent incident, customer relations suggested i take the car in for service at a local dealer at my own expense. Unacceptable. Nhtsa: please do your job on this. Thanks. The consumer wants to withdraw his complaint. Updated ivoq 06/02/10 |
| Vehicle Mileage at Failure | 54000 |
| Number of Occurences | 1 |
| Source of the issue | CONSUMER LETTER |
| City and State | BLUFFTON, SC |
| VIN pattern | JTMZD31V665XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |