| Issue ID | 1212536 |
| Internal NHTSA # | 10758492 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | RAV4 |
| Model Year | 2005 |
| File date | 19/08/15 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | A representative at passport toyota, located at 5001 auth way, suitland, md told me that because my airbag light wasn't on that they were not going to provide me with a rental vehicle until toyota announces a permanent solution for my car. This is not only in direct violation of my recall notice (it specifically states that if i feel unsafe driving my car, then the dealership will provide me with a rental) but displays that representative's ignorance of the recall notification, which also states that there is no warning light or other indication that the issue with my drivers side airbag exists. Since i live in a major metropolitan area (washington dc) where multiple vehicle accidents happen daily, i feel incredibly unsafe driving without the full assurance of a working drivers side airbag. As stipulated in the recall notice, the dealership is obliged to provide me with a rental vehicle given that toyota does not have a solution to this problem at this time. I also called darcars toyota on 12210 cherry hill road, silver spring, md, and i was told that they would not provide me with a car either. I find it appalling and abhorrent that 2 dealerships in a major metropolitan area would refuse to comply with the conditions of a recall notice, especially one that involves a drivers side airbag given the current recall situation with a similar part on a different vehicle. |
| Vehicle Mileage at Failure | 109000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | WASHINGTON, DC |
| VIN pattern | JTEHD20V350XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |