| Issue ID | 599964 |
| Internal NHTSA # | 10166388 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | RAV4 |
| Model Year | 2004 |
| File date | 16/08/06 |
| Component | VISIBILITY:WINDSHIELD |
| Product type code | VEHICLE |
| Description of the problem | While sitting in my driveway during my lunch hour, 1310 hours, the windshield cracked. The crack starts at the top passenger side, comes and at almost the middle of the passenger side, curves towards the driver's side. Car is 2 1/2 years old. Car was taken for service the next day. Toyota refuses replace the windshield. Four service tech's said they see no rock chips, and said the crack is due to factory failure. However, on the service report, it's written that crack is due to heat. I live in eureka, california, on the coast, where the high might be 63 degrees if we are lucky! *jb |
| Vehicle Mileage at Failure | 40775 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | EUREKA, CA |
| VIN pattern | JTEGD20V040XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 31/01/04 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 4 |
| Drive train type | FWD |
| Transmission type | MAN |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | FOLSOM LAKE TOYOTA |
| Dealer's telephone number | 800-655-0505 |
| Dealer's city | FOLSOM |
| Dealer's state code | CA |
| Dealer's ZIP code |